CA Masterclass: The Art of Communication

Chiropractic Assistants play various roles in today's modern practice. No matter what role you play in the practice, your position is vital and worthy of doing with a sense of mastery. The level at which you play influences your teammates and the patients you serve. Success Coach and Personal Branding leader, May Bagnell, has served as a CA and now Center Director for Bagnell Brain & Chiropractic with over 28 years of leadership. Learn how adopting a concierge service model that takes psychic ownership will uplevel the CA personally and professionally. The ripple effect will uplevel your practice, the team and your brand in the community you serve. Every next level of your practice will demand a different version of you. Step into the CA Masterclass.This course was originally presented by May Bagnell and the Illinois Chiropractic Society on March 5, 2019, and is a part of the Office Training Series sponsored by ChiroHealthUSA. This course has been shared with permission. Due to this course being from Illinois Chiropractic Society, CCA Member discounts do not apply.

• •Understand the essential role of Chiropractic Assistants in modern practice and how to approach your position with mastery
• •Learn how to implement a concierge service model that emphasizes ownership and accountability
• •Develop personal branding strategies to elevate your professional presence and reputation in your community
• •Discover how individual excellence as a CA creates a positive ripple effect throughout your entire practice team
• •Identify the key mindset shifts and skills needed to advance to the next level of your career
• •Master communication techniques that strengthen patient relationships and team dynamics